Responsibilities
- New business development activities through direct sales for new projects and programs.
- Developing positive relationships with the customer leads to deep understanding of their products and long-term business strategies
- Building and maintaining a network of public and private customer contacts and partners in the region
- Own and periodically review the accounts receivable status from the new accounts as per the cash-flow plan
- Drive increase in deal signing margins through consultative selling, single source deals and a coordinated sales strategy
- Increase market share and also share of wallet of the account with the customer
Delivery/Customer Satisfaction
- Orchestrate internal resources in sales and delivery to give the customer an enhanced experience across touch-points.
- Build a trusted group of reference-able customers who can vouch for HT.
- Ensure a smooth hand-off of all new accounts to the account management teams.
- Drive resource forecasting for the account from both confirmed opportunities as well as the opportunities in the pipeline.
Offering/Competency Development
- Support the competency teams with customer perspectives and visionary intelligence to develop new vertical and horizontal solutions.
- Showcase HT’s solutions as a strategic fit for the customer organization through workshops, boot camps and strategy meets.
- Aspire for higher value/value-added services and solutions to the customer in line with HT’s offerings.
- Bring together and create integrated opportunities with end-to-end solution delivery requirements.
- Exemplify HT’s leadership in conferences, meets and seminars, by presenting thought leadership and connecting with key customers.
- Sales process adherence: Account plan, Reviews, Estimation, opportunity update, etc.